Our commitment to your satisfaction. We strive to ensure your complete satisfaction with your purchase. Please review our refund and returns policy carefully.
Return Eligibility
- Time Frame: Returns and exchanges are accepted within 30 days of purchase.
- Condition of Items: Items must be unused, in original condition, and in their original packaging.
- Non-Returnable Items: Certain items, such as perishable goods, intimate or sanitary goods, hazardous materials, gift cards, and downloadable software, are not eligible for returns.
Return Process
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
- Return Address: Please do not return items to the manufacturer.
Refund Conditions
- Partial Refunds: Partial refunds may be granted for items with obvious signs of use, opened media items, damaged or missing parts (not due to our error), or items returned after 30 days.
- Refund Processing: Refunds will be processed to your original payment method within 30 business days of receiving the returned item.
Sale Items
Sale items are not eligible for refunds.
Exchanges
We only replace items if they are defective or damaged. Please contact us for an exchange.
Gift Returns
- Items Marked as Gifts: If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return.
- Items Not Marked as Gifts: If the item wasn’t marked as a gift, we will send the refund to the original purchaser.
Shipping
- Return Shipping Costs: You are responsible for return shipping costs.
- Shipping Deductions: The cost of return shipping may be deducted from your refund.
- Shipping Insurance: Consider using a trackable shipping service or purchasing shipping insurance for expensive items.
Contact Information
For questions related to refunds and returns, please contact us.
By making a purchase, you agree to this refund and returns policy.